How internal communication underpins strategic alignment
Dr Kevin Ruck reviews the latest academic and practitioner thinking on the role of internal communication in strategic alignment and previews his forthcoming publication with Mike Pounsford and Howard Krais.
The public relations perspective
It's a myth that public relations is easy and that anyone can do it. Practitioners are required to look in all directions and balance often competing interests.
Who’s Listening? Research
The ‘Who’s Listening?’ research explores how organisations listen to employees - essential reading for anyone wanting to improve listening inside their organisation.
Using Social Media Listening (SML) to Prevent Crises
Abdulaziz Othman developed an iterative model for predictive prevention of crises for his CIPR Professional PR Diploma assignment.
The folly of age
Encouraging senior managers to actively listen to the full range of age and experience at their fingertips could be the thing that sets your organisation apart and your external communications alight argues Heather Lyall.
Death of the consultation: is it too late to listen?
'If new life is to be breathed into consultation, then not only must we find better, less didactic and top-down ways to talk, but we must all find a way to begin to listen' argues Fiona MacLeod.
Generation Z demands dialogue to drive change – but are we really listening?
'As leaders, we must create a culture of listening and put the pieces in place to make it happen, through human resource or technology.' Andy Morgan discusses how to communicate with and engage Generation Z.
Review: Influential Internal Communication
Kevin Ruck reviews a new book by Jenni Field that argues for internal communication as the antidote to chaos.
Global survey aims to dig deeper into listening to employees
'We’re now embarking on the final phase of the research, a global survey supported by the IABC Foundation, that seeks to better understand attitudes towards listening.' Kevin Ruck welcomes your participation.
Something’s happening and it’s happening right now
'Sometimes, I channel my inner punk to try to make sense of what is happening in the world of internal communication' writes Kevin Ruck.