Terms & Conditions

These terms and conditions apply to all qualifications and training programmes run by PR Academy Ltd. You should read the terms carefully, and your attention is drawn to the clause headed “Our Liability”.

In these terms “you” means the individual booking the relevant training programme and “we” means PR Academy Limited (Company number 06173353). Sometimes also referred to as the “Party” and collectively, the “Parties”.

Please make sure that you also read our privacy policy.


Terms: Our standard payment terms are set out on the invoice you receive. Payment in full is required before access is given to a course (unless paying by instalment). You need to meet any bank charges (for example when paying from an overseas bank account). You need to pay us in pounds sterling.

No tuition or course materials will be provided until payment has been received in full, or if paying by instalment, the first payment received. We don’t give access to a course based only on a Purchase Order.

Payment by instalments

If we offer payment in instalments, we need you to maintain your instalment plan and pay by the due dates. If you don’t, we reserve the right to withhold further tuition and the assignment results and/or delay the marking of coursework until everything is up to date. We reserve the right to suspend access to online accounts. No refund of any course fees already paid by you will be made.

You are liable for the full course fees, even if you decide not to continue with the course.


You can cancel your course up to the point that you receive your login credentials. Unfortunately, we can’t give any refunds once the course has started.

It is not possible once the course is underway to transfer your place to another course or another person. This does not affect your statutory rights.

Changes and cancellation

We reserve the right to cancel a course, programme or training day.

If we have to change the date or location of a face-to-face event, we will try to give you as much advance notice as possible. It will always be within reasonable travel distance of the original venue and we will not be liable for any costs incurred including (for example) travel charges.

Sometimes things may happen that are beyond even our control. This is known as ‘force majeure’ and means that:

PR Academy will not be responsible for any failure to comply with any of its obligations (and therefore shall not be required to provide any compensation) if the failure is occasioned by any cause beyond PR Academy’s reasonable control. Nor shall PR Academy be responsible for any costs incurred by or on behalf of the student as a result of any such cause.

Such causes shall include but shall not be limited to war, threat of war, riot, civil strife, industrial dispute, terrorist activity, natural or nuclear disaster, unusually adverse weather conditions and infectious diseases.

What happens if you need to resubmit an assignment

There is an £85 plus VAT charge payable before any resubmissions can be accepted.

Transferring places

The Chartered Institute of Public Relations (CIPR) does not allow places on CIPR courses to be transferred to another delegate. Other awarding bodies usually have the same rule but may have different rules and these may change from time to time.

We do not transfer places on a course from one person to another.

Our liability

Nothing in these terms shall exclude or limit our liability to the extent that such liability cannot be excluded or limited at law. In all other cases, our liability to you for any losses arising under or in connection with the booking shall be limited to the total amount paid by you.

Intellectual Property

All intellectual property in the course material shall belong to PR Academy.

Abusive behaviour

We know that you will behave professionally, courteously and considerately at all times and we will do the same – if we don’t, please tell us. Because we want it to be a good experience for everyone, we reserve the right to remove any students from the course should their behaviour be deemed inappropriate. If we have to do this – and we hope we never do – no refund of course fees or other costs will be made.

London Accelerator study option

Our London Accelerator study option includes two days of classroom tuition.  Once you have enrolled on a course it is not possible to exchange these classroom dates for other dates in the future, you must attend on the dates given for your course. It may be possible to attend future classroom sessions but a charge will be made.

Course changes

Sometimes we will need to make changes to tutors, programme specifications, lectures, course materials, published programmes, dates and locations. We need to reserve the right to do this, but should need to only rarely.

Value-added services

There are lots of things that you get with PR Academy such as online resources and other value-added services, we can’t guarantee that they will always be available as things happen such as technical faults or withdrawal/change in services by our providers, but we always aim to put things right or provide a replacement if we can.

Communication by email

PR Academy admin and tutors send important updates and other information to you within our Study Hub. Please make sure that you are checking regularly for messages. We may also use email. So please ensure that your email is up to date so that we have the correct contact details for you. Occasionally, we might need you to promptly act on information we send you.

Student/Delegate and Employer agreement

If your employer is paying your tuition fees, they may want information about your progress and your results. Here at PR Academy, we will not provide this to a third party (other than to the relevant awarding body or a member of the PR Academy team for valid business reasons) without your consent. This is something that you should agree with your employer when they say that they will fund the course for you.


No person other than a party to this agreement shall be entitled to enforce its terms.
This agreement shall be governed by English law and any disputes shall be dealt with by the English courts.

Both parties (the college and student) acknowledge and accept that this agreement represents the entire agreement between these two parties and neither party has entered into this agreement in reliance upon any other term whether expressed or implied, written or oral that is not included in this agreement.

PR Academy Ltd, Royal Arsenal Gatehouse, Royal Borough of Greenwich, London SE18 6AR

Reviewed 1 August 2023, no changes made

Updated 26 May 2023 to include London Accelerator T&Cs (As of 8 May 2024 – note that this programme is not presently being offered but remains here for reference.)