Change Management and Communication

PRCA Diploma in Change Management and Communication

About this course

Equip yourself with the skills and knowledge you need to make change management more successful. Learn about change management models and how to communicate change. This change management training course includes the theory that underpins practice including project management – an essential skill for effective change – and shows how to apply it in practice.

Course Detail

Online course


Assignments: 1

Study at your own pace

Maximum time to complete: one year

Contact PRCA for payment

Study Support Package

Live interactive online workshops

One to one tutorials

Online library with all the books you need

Individual feedback on your assignment ideas

Study Hub: our bespoke online learning centre

Networking via our LinkedIn group

Easy tutor contact

PRCA accredited

What are the course fees, and how to book?

Enrolment and payment is via the PRCA.

Please contact the PRCA team.


Who is this course for?

Internal communicators. As an internal communicator, you are probably often asked to support change but change communication is only as good as the change management. This change communication course equips you to do both.

Change managers. You may have been asked to deliver change in your organisation but don’t have the knowledge or understanding of the change management models that you need to make it a success.

Flexible learning. You want to be able to study at a time and pace that works for you.

Experienced or entry-level. The course is suitable if you are new to the field or a more experienced practitioner looking to underpin what you do with some theory, concepts and models.

Learning outcomes

Understand key concepts and models in business change management including waterfall and agile approaches.

Learn about the importance of effective business change leadership. Apply communication and engagement models in a business change management context and advise senior change programme managers/clients. Measure and evaluate communication outputs and outcomes. Identify and manage risks and issues.

Communicate and lead people through change to gain commitment through listening, authenticity and dialogue, communication planning, objective setting and creating the narrative for business change. Explore the psychology of change communication and engagement

Reviews from our graduates

Discover how our courses work

Ann Pilkington, co-founder of PR Academy explains how our courses work, demonstrates our Study Hub and explains the resources and support you will receive. Also, hear from members of the PR Academy alumni.

Download our course brochure for all the course details including:

  • Full syllabus
  • Assignment details
  • Reasons to study
  • About the PRCA

We respect your privacy and handle your data with care. Please see our privacy policy.

Meet your course leader Ann Pilkington

“It’s a real privilege to meet and work with so many professional communicators. Studying provides a great opportunity to step back a bit from the “day job” and so I like learning to be reflective, challenging and interactive.”


Hear from others

Find out what it’s like to study with PR Academy.

This course has produced real learning for me that I can now not only take away and apply to my work but that I can continue to build and reflect on. My eyes have been opened to the perspective of others in the field and the value of critical thinking, research and reflective learning practice.

Kelly Cooper

Your questions answered

The quick answer is no. There are lots of advantages to being a member of a professional body though so if you aren't already, think about joining.
At PR Academy we have been teaching online since we started in 2007. We have a specially designed online learning centre - we don't just put you on Teams! Our teaching is delivered through a mix of on-demand content, guided reading, live workshop sessions (usually recorded for later playback) plus tutor support. We have an online library that we have curated specially for our courses. Some courses offer individual tutorials that can be booked and the opportunity to submit an assignment proposal for individual feedback.
It isn’t essential, for example you can study while on a career break. For some of the higher level courses you will need experience. For example, for CIPR Diploma level courses you need to have a minimum of five years experience and reasonably senior level. Some of the assignments are designed to be based on your work but if you aren’t currently employed a tutor can help you with other options.
We offer plenty of support. Many courses offer individual tutorials that can be booked. The course leader is easily contactable and there is always someone in the office who can help with day to day queries.
They aren't heavily academic. We still discuss theory because that’s what makes us better practitioners, but we show how to apply it in practice. We call it applied learning. The assignments are mostly in the style of business writing rather than academic essays or dissertations.
Most of the courses give you a maximum time to complete - usually one or two years, so there is plenty of flexibility. If you want to extend beyond this, then it is usually the decision of the awarding body (e.g. the CIPR)

Find out more about the course

Call Shelley on

+44 (0) 203 862 6910

Contact the PRCA