Change Management and Communication
PRCA Diploma in Change Management and Communication
Online Course
About this course
Equip yourself with the skills and knowledge you need to make change management more successful. Learn about change management models and how to communicate change. This change management training course includes the theory that underpins practice including project management – an essential skill for effective change – and shows how to apply it in practice.
Course detail
Course Features
Self-paced learning
Unlimited tutor support
Specially selected online library
Lively online discussions
Access to course for a year
PRCA accredited
Who’s it suitable for?
Internal communicators. As an internal communicator you are probably often asked to support change but change communication is only as good as the change management. This course equips you to do both.
Change managers. You may have been asked to deliver change in your organisation but don’t have knowledge or understanding of the change management models that you need to make it a success.
Experienced or entry level. The course is suitable if you are new to the field or a more experienced practitioner looking to underpin what you do with some theory, concepts and models.
Learning outcomes
Understand key concepts and models in business change management including waterfall and agile approaches.
Learn about the importance of effective business change leadership. Apply communication and engagement models in a business change management context and advise senior change programme managers/clients. Measure and evaluate communication outputs and outcomes. Identify and manage risks and issues.
Communicate and lead people through change to gain commitment through listening, authenticity and dialogue, communication planning, objective setting and creating the narrative for business change. Explore the psychology of change communication and engagement
Why get a qualification?
Learning over a period of time results in a deep level of understanding and demonstrates your personal commitment to learning.
Meet your course leader Ann Pilkington
My experience has shown me that when it comes to change, the communication is only as good as the change management – the two go hand in hand. I am also passionate about project management and how it relates to communication and change which is why I wrote my book on the topic, ‘Communicating Projects’.
Your questions answered
No. There are lots of advantages to being a member of a professional body though so if you aren't already, think about joining.
Online learning enables you to study for your qualification from anywhere in the world. Our courses use a mix of live webinars, online discussion and guided reading which we provide. Our blended learning courses mix online with optional face to face sessions.
Your tutor is there to support you and help you to stay on track.
It isn’t essential, for example you can study while on a career break. For some of the higher level courses you will need some experience. Some of the assignments are designed to be based on your work but if you aren’t currently employed a tutor can help you with other options.
All our courses provide unlimited tutor support. We want to support you every step of the way.
Need to know more?
Call Shelley on
00 44 (0) 203 862 6910
The content is focused and relevant and the flexibility around the learning works well for me – as a mum of three with a busy schedule, the ability to study when it suits me while still being able to access support and discussion from the course tutor and fellow students has proved invaluable.
Julia Graham