Change Management and Communication

PRCA Diploma in Change Management and Communication
Online Course

About this course

Equip yourself with the skills and knowledge you need to make change management more successful. Learn about change management models and how to communicate change. This change management training course includes the theory that underpins practice including project management – an essential skill for effective change – and shows how to apply it in practice.

Course detail

Online course


Assignments: 1

Study: 3 hours per week

Duration: 6 months

Contact PRCA for payment

Course Features

Self-paced learning

Unlimited tutor support

Specially selected online library

Lively online discussions

Access to course for a year

PRCA accredited

What are the course fees?

Enrolment and payment is via the PRCA. Please speak to the PRCA team.


19 September 2022

Enrol today

Who’s it suitable for?

Internal communicators. As an internal communicator you are probably often asked to support change but change communication is only as good as the change management. This course equips you to do both.

Change managers. You may have been asked to deliver change in your organisation but don’t have knowledge or understanding of the change management models that you need to make it a success.

Experienced or entry level. The course is suitable if you are new to the field or a more experienced practitioner looking to underpin what you do with some theory, concepts and models.

Learning outcomes

Understand key concepts and models in business change management including waterfall and agile approaches.

Learn about the importance of effective business change leadership. Apply communication and engagement models in a business change management context and advise senior change programme managers/clients. Measure and evaluate communication outputs and outcomes. Identify and manage risks and issues.

Communicate and lead people through change to gain commitment through listening, authenticity and dialogue, communication planning, objective setting and creating the narrative for business change. Explore the psychology of change communication and engagement

Download our course brochure for all the course details including:

  • Full syllabus
  • Assignment details
  • Key dates
  • Reasons to study
  • About the PRCA
PRCA Change Management and Communication Diploma Course Brochure

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Why get a qualification?

Learning over a period of time results in a deep level of understanding and demonstrates your personal commitment to learning.

This course has produced real learning for me that I can now not only take away and apply to my work but that I can continue to build and reflect on. My eyes have been opened to the perspective of others in the field and the value of critical thinking, research and reflective learning practice.

Kelly Cooper

I enjoy bringing new perspectives to students’ everyday practice. It’s great when students begin to see their practice in a broader context or in a different light. In turn, I learn from them about the complexities of organisational life and the challenges they face.


Liz Yeomans, Course Leader

Learn in the best spaces

Our central London training venue has great facilities and super healthy food.

Your questions answered

The quick answer is no. There are lots of advantages to being a member of a professional body though so if you aren't already, think about joining.
At PR Academy we have been teaching online since we started in 2007. We have a specially designed online learning centre - we don't just put you on Teams! Our teaching is delivered through a mix of on-demand content, guided reading, live workshop sessions (usually recorded for later playback) plus tutor support. We have an online library that we have curated specially for our courses. Some courses offer individual tutorials that can be booked and the opportunity to submit an assignment proposal for individual feedback.
It isn’t essential, for example you can study while on a career break. For some of the higher level courses you will need experience. For example, for CIPR Diploma level courses you need to have a minimum of five years experience and reasonably senior level. Some of the assignments are designed to be based on your work but if you aren’t currently employed a tutor can help you with other options.
We offer plenty of support. Some courses offer individual tutorials that can be booked. The course leader is easily contactable and there is always someone in the office who can help with day to day queries.
They aren't heavily academic. We still discuss theory because that’s what makes us better practitioners, but we show how to apply it in practice. We call it applied learning. The assignments are mostly in the style of business writing rather than academic essays or disserations.
Most of the courses give you a maximum time to complete - usually one or two years, so there is plenty of flexibility. If you want to extend beyond this, then it is usually the decision of the awarding body (e.g. the CIPR)

Need to know more?

Call Shelley on

00 44 (0) 203 862 6910