Change Management and Communication

PRCA Diploma in Change Management and Communication
Online Course

About this course

Equip yourself with the skills and knowledge you need to make change management more successful. Learn about change management models and how to communicate change. This change management training course includes the theory that underpins practice including project management – an essential skill for effective change – and shows how to apply it in practice.

Course detail

Online course


Assignments: 1

Study: 3 hours per week

Duration: 6 months

Contact PRCA for payment

Course Features

Self-paced learning

Unlimited tutor support

Specially selected online library

Lively online discussions

Access to course for a year

PRCA accredited

What are the course fees?

Enrolment and payment is via the PRCA. Please speak to the PRCA team.


28 February 2022

Enrol today

Who’s it suitable for?

Internal communicators. As an internal communicator you are probably often asked to support change but change communication is only as good as the change management. This course equips you to do both.

Change managers. You may have been asked to deliver change in your organisation but don’t have knowledge or understanding of the change management models that you need to make it a success.

Experienced or entry level. The course is suitable if you are new to the field or a more experienced practitioner looking to underpin what you do with some theory, concepts and models.

Learning outcomes

Understand key concepts and models in business change management including waterfall and agile approaches.

Learn about the importance of effective business change leadership. Apply communication and engagement models in a business change management context and advise senior change programme managers/clients. Measure and evaluate communication outputs and outcomes. Identify and manage risks and issues.

Communicate and lead people through change to gain commitment through listening, authenticity and dialogue, communication planning, objective setting and creating the narrative for business change. Explore the psychology of change communication and engagement

Download our course brochure for all the course details including:

  • Full syllabus
  • Assignment details
  • Key dates
  • Reasons to study
  • About the PRCA
PRCA Change Management and Communication Diploma Course Brochure

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Why get a qualification?

Learning over a period of time results in a deep level of understanding and demonstrates your personal commitment to learning.

The content is focused and relevant and the flexibility around the learning works well for me – as a mum of three with a busy schedule, the ability to study when it suits me while still being able to access support and discussion from the course tutor and fellow students has proved invaluable.

Julia Graham

I enjoy bringing new perspectives to students’ everyday practice. It’s great when students begin to see their practice in a broader context or in a different light. In turn, I learn from them about the complexities of organisational life and the challenges they face.


Liz Yeomans, Course Leader

Learn in the best spaces

Our central London training venue has great facilities and super healthy food.

Your questions answered

No. There are lots of advantages to being a member of a professional body though so if you aren't already, think about joining.
Online learning enables you to study for your qualification from anywhere in the world. Our courses use a mix of live webinars, online discussion and guided reading which we provide. Our blended learning courses mix online with optional face to face sessions. Your tutor is there to support you and help you to stay on track.
It isn’t essential, for example you can study while on a career break. For some of the higher level courses you will need some experience. Some of the assignments are designed to be based on your work but if you aren’t currently employed a tutor can help you with other options.
We don't put a limit on support, for some courses we may ask you to book a tutorial and sometimes one of the team in the office can help.
They aren't heavily academic. We still discuss theory because that’s what makes us better practitioners, but we show how to apply it in practice. We call it applied learning. (CIPR qualifications have been refreshed in recent years so they are now much more about applying theory to practice.)
It depends a bit on the awarding body, some have different regulations but in most cases you have a period of time in which to submit and we give you access to the materials for up to a year after the course has finished. If in any doubt, please talk to us.

Need to know more?

Call Shelley on

00 44 (0) 203 862 6910