This week in PR (10 January)
About the author
Richard Bailey Hon FCIPR is editor of PR Academy's PR Place Insights. He has taught and assessed undergraduate, postgraduate and professional students.
News in brief
We are pleased to introduce you our CIPR Board of Directors for 2020 @mrsjennifield @MandyPearse @EmmaJ70 @MikeEBrowne @lewiscomms @EvaMaclaine @Advita_p @SteveShepSmith @thatWilkochap @political_spot https://t.co/UHrsaJQWYh
— CIPR (@CIPR_UK) January 7, 2020
- Weber Shandwick chief executive Rachel Friend is leaving the agency after nine years with the firm, and two in this role (via Holmes Report)
- ‘The PRCA has launched a consultation on its Public Affairs Code to ensure it remains the benchmark for ethical and transparent lobbying.’ (Via PRCA)
- ‘Pressing ahead with the rollout of the legislation – referred to as IR35 – to include the private sector will represent an unacceptable level of burden on the PR sector and will stifle enterprise.’ The CIPR is lobbying on behalf of freelance practitioners, as is the PRCA
Purpose and professionalism
The @CIPR_UK, @PRCA_UK and @PRSA should look beyond their own membership in promoting ethics and calling out black arts. This trend threatens all of our reputations. https://t.co/F4SK2YXDYc
— Rob Brown (@robbrown) January 8, 2020
- Sarah Ion: My 18 years with the CIPR: Promoting professionalism in PR (8 January)
‘We’ve strengthened the CIPR brand and have worked hard to improve member communications, develop our products and services and keep members on top of their game. Of course, there is always more to do so we’re continually reviewing, seeking feedback, developing and improving.’ - Alex Malouf: What’s the biggest challenge for communicators in 2020? Online disinformation & public activism (7 January)
‘There’s even a new breed of firms, “Black PR” agencies, who are willing to set up fake sites that look like news portals, create fake news stories, and then spread them online on social media via bots.’ - Andy Turner: 2019: a year of giving back professionally (7 January)
‘Improving diversity in PR is one of the top priorities for the two professional associations, the CIPR and the PRCA. PR apprenticeships play an important role here.’
- Stuart Bruce: PR 2020 vision – AI, professional development, measurement, purpose (6 January)
‘The challenge for our PR 2020 vision and public relations for the Twenties is to build on these foundations and ensure more practitioners embrace the importance of professional training, qualifications and lifelong learning through continuous professional development.’ - Natasha Hill: Happy New Decade (3 January)
‘We’ve had some pretty big challenges within the communications industry, with the term “Fake News” reaching its Trump Tower sized peak in 2016, quickly followed by the Cambridge Analytica scandal.’ - Ben Lowndes: Focusing on what matters (and avoiding what doesn’t) in 2020 (3 January)
‘Although Twitter remains a good space to connect with people with shared interests, it’s not a place for balanced discussion.’
Consulting and careers
Dominic Cummings job ad for a PA feels like the first 10 years of my career working in #PR pic.twitter.com/QRz4buHor2
— Mary Whenman (@marywhenman) January 3, 2020
- Rich Leigh: PR in a Car – Episode 4 – That Thing We Never Talk About [vlog[ (9 January)
‘We don’t talk much about client retention, despite the fact – especially on the agency side – it can be a thorny issue. There are loads of us, and at this time of year clients are thinking about their plans.’ - Dom Burch: Be nice to people on the way up because you’ll meet them on the way down – Wilson Mizner (8 January)
‘Observe those around you. Anyone you admire, consider what is it about how they do what they do that makes it so impressive. And when you are impressed by someone, be sure to tell them. Don’t be shy talking to people in positions of power. Be curious. Be brave, share your ideas and thoughts. Your perspective is always valid.’ - Nigel Sarbutts: IR35 and freelancers – what rule changes are coming and what do you need to do? (no date)
‘April this year sees the introduction of IR35 rules changes which potentially affect the income and tax position of thousands of freelancers with private sector clients.’ - Phillipa Chikwedze with Matt Peacock: Let’s chat comms [podcast] (31 December)
‘The good choices I’ve made in career terms have all been about people, not brands, nor roles. What goes around comes around. Be nice to everybody.’
There are plenty of articles about "how to choose an agency" but too many ignore how the business itself is run. And this is where culture lives.
Here's a thread of areas to explore when you're thinking about who you want to work with…
— Max Tatton-Brown (@MaxTB) January 8, 2020
Public affairs
BREAKING: Cicero Group becomes part of the AMO global strategic advisory network https://t.co/l2AVmiSaQW
— Cicero/AMO (@CiceroGlobal) January 8, 2020
Crisis and reputation
- Ben Smith: Kate Hartley, the author of Communicate in a Crisis, on the PRmoment Podcast (7 January)
‘I wanted to do something different – to look at why ordinary consumers behave in the way they do in a crisis situation. If brands don’t understand how people behave, they’re not going to be able to give an effective response.’’
Wellbeing, gender and diversity
https://twitter.com/ebananuka/status/1214111044072878080
- Jude Tipper: Shame, resilience and mental health: my story (8 January)
‘I’m pretty tired of resilience and being expected to be the strong one, taking whatever crap gets thrown next. Tackling unkindness. Sucking it up. There are times I just want to stop the world and get off…then lie in a crumpled heap for a while, feeling all of the feelings.’ - Dan Slee: The Diverse Days of Christmas #12 (5 January)
‘There is no data I’ve seen that looks at age range in PR yet I take an uneasy look around public sector comms teams and I see teams getting older and a lack of young people coming through.’
Campaigns and creativity
PR stunt of the day!
Madame Tussauds separates Harry and Meghan’s waxworks from the rest of the Royal Familyhttps://t.co/2NwiL99plZ pic.twitter.com/2ReNROPKrv
— Famous Campaigns (@famouscampaigns) January 9, 2020
Brands, storytelling and influence
Measurement and evaluation
Internal communication
If you've made a commitment to improving #EmployeeEngagement in 2020 then this is the place to be! Share this with colleagues you think will benefit from this great offer today. Lots of opportunities to learn from leading brands and practitioners as well as networking with peers. https://t.co/etlUpOL1NT
— Crispin Manners (@crispinluke) January 8, 2020
- Elizabeth Bananuka: Pros We Love: Annique Simpson, Communications Manager, BT (6 January)
‘I love the challenge of coming up with communication solutions to solve business problems – it’s why I do what I do. My role at BT is more focused on employee engagement, which is great, as it allows me to apply psychology theory.’ - Victoria Ford: The missing chapter in the change story (6 January)
‘There’s a danger that someone doing business change thinks they have comms nailed, when what they have actually done is identified a need for comms, and a comms person thinks they have business change covered when they are only addressing one part of it.’ - Amanda Mogan-Wilson: Keeping brand values fresh, relevant & front of mind at Jardine Motors (6 January)
‘Now young people are coming into the organisation because they’ve seen the Jobswagger campaign on social media, they’re aware of the stuff that we’re doing, and they’re talking about it in their job interviews.’
Media and digital
- Holly Pither: Crowdsourced PR, comms and social predictions for 2020 (9 January)
‘I have always felt that B2B marketers and PRs have set themselves apart from their fellow B2C professionals, and certainly up until a few years ago the nature of their work and how they talked to their audience was, in fairness, quite different. However, the last few years have brought B2B and B2C comms much closer together.’ - Sarah Rice: Misinformation is everywhere – here’s how to do your due diligence (9 January)
‘Now, more than ever, it is our duty as citizens to take a step back and review and research where this information is coming from. Much better to share one important, accurate, relevant and well sourced (true) piece of content a week than risk in your 250 likes, 72 shares and 113 views a week including something that is, in fact, potentially dangerous lies.’ - Dan Selinger: We all need to do a royally good job at digital PR (7 January)
‘Whereas digital PR was once the domain of quick gimmicks and clickbait, a more strategic approach is now needed.’
#prstudent #bestPRblogs
There is one week to go to apply to @Diffusion 2020 UK Graduate Scheme with March and Sept starts… https://t.co/1aGJH3RDfW
— Daljit_Bhurji (@Daljit_Bhurji) January 8, 2020
- Abi Kitcher (Solent): The importance of social media in a crisis (9 January)
‘I thought I’d discuss the importance of social media in a crisis rather than the negatives because regardless of the crisis, social media can be seen as a way to genuinely communicate with your audience when the going gets tough.’ - Hannah Chambers (Ulster): Are Influencers Moving Away From Instagram and Towards TikTok? What does this mean for brands? (9 January)
‘For someone who is basically obsessed with Instagram, I never thought I would say this, but I now spend more time on TikTok. Something I have noticed is as a 21 year old, I’m one of the oldest people on the platform.’ - Niamh Murray (Ulster): What’s the Beef with Vegan Options? (8 January)
‘Well, unless you’ve been living under a rock (wouldn’t blame you, the world’s a scary place), you probably know that so far, 2020 has been a pretty big year for veganism. And it’s only been like a week.’ - Millie Vincent (Solent): #MeToo: My Advice to Sexual Harassment Sufferers (4 December)
‘Personally, #MeToo represents finding your voice even in the most difficult of times and being brave by stepping up for what’s right. I’ve been wanting to write about my experience for a while, but I’ve found myself scared, anxious and intimidated… all the things I felt when suffering sexual harassment.’ - Emma Rogers (Solent): New Year, Same Me (2 January)
‘2020 itself is a huge year for me… I GRADUATE! Three years of hard work is coming to a close and I get to start my career in PR. Job hunting is creeping up on me and I just hope for the most incredible opportunities this year. I also turn 21 so real adulthood is just around the corner.’