This week in PR (18 December)
About the author
Richard Bailey Hon FCIPR is editor of PR Academy's PR Place Insights. He has taught and assessed undergraduate, postgraduate and professional students.
This round-up will take a short break, resuming on 8 January 2021. Be safe; enjoy the peace.
News in brief
Hello PR & comms friends. A personal note re your trade press & trade bodies. Times are tough. We’re with you, every step of the way. We need subscribers, members & partners to continue to support us so we can continue to support you. We’ll all get to the other side, together ❤️
— Maja Pawinska Sims (@SparklyPinchy) April 8, 2020
- CIPR president Jenni Field has awarded the Sir Stephen Tallents Medal to Kerry Sheehan and the President’s Medal to Rachel Miller.
- PRovoke Media’s Innovator 25 EMEA 2020 lists a diverse collection of insiders and outsiders (eg Marcus Rashford) who are change-makers. 14 of the 25 are from the UK; 60% are women and more than half are non-white.
Covid-19 and comms
The Google 2020 wrap video reminds us why this year will go down in history. https://t.co/PUCbGxVjtO pic.twitter.com/f7fazSD6CO
— Famous Campaigns (@famouscampaigns) December 17, 2020
- Dan Slee: LONG READ: The alarming state of mis and disinformation across Facebook… and what the heck are Reach plc doing? (17 December)
‘As a country, we need to win the information war to reassure people that tests have been done on innoculations. In the summer, just 50 per cent said they’d have the jab. The absolute minimum to make it work is 70 per cent.’ - Julio Romo: Vaccines, public confidence and comms (14 December)
‘How do you communicate science to the general public? In this case, when engaging with people who have concerns about the vaccine it is best to be transparent and keep the language simple. Making it relatable.’
Purpose and professionalism
A huge thank you to the @CIPR_Global Council members stepping down @andygreencre8iv @JeniferStirton @laurian_10 @PaulBeckford84 @RachRoyall @LindsCollumbell @RachelBurgoyne_ @michaelblowers @stunnyslove @Wavingcloud @140Okay @peterholt99 @GaryTaylor67 @Andysixdegrees @EmmaJ70
— Mandy Pearse (@MandyPearse) December 16, 2020
- Stephen Waddington: PR must grow up and appreciate the value of qualifications, learning and research (17 December)
‘Public relations is seemingly the profession that never learns.’ - Jenni Field: Field notes – a year behind the screen (no date)
‘Leading the chartered body in 2020 has been an incredible privilege. The team at CIPR, the volunteers, my Board – everyone has shown tremendous commitment to delivering value to members of the only chartered body for people working in PR and communications.’
- Phoebe-Jane Boyd: 10 PR and communications trends for 2021 (14 December)
‘We have to professionalise ourselves. Sometimes the worst instances of disinformation and fake news are perpetrated by those claiming to be PR consultants. All membership bodies have to distance themselves and call out poor practice.’
Global Alliance and @CE4Reputation has unveiled today The Global PR and Communication Model.
The full report, executive summary and launch video of the Global PR and Communication Model can be found here: https://t.co/pyVqvKlRSH— Global Alliance PR (@Global_Alliance) December 15, 2020
Consulting, teams and careers
If the answer isn't "home", I'll be writing to the editor. https://t.co/zzQySSpCDB
— Alex Malouf (@alex_malouf) December 17, 2020
- Vicki Marinker with Rod Cartwright: Episode 6: Sorry seems to be the hardest word – communicating during a crisis [podcast] (18 December)
‘You have to have the courage of your convictions as an adviser, and you have to be willing to speak truth to power even if that is not what the client wishes to hear. You have to give advice based on the client’s needs.’ - Debs Field: Reflection and recovery (16 December)
‘I decided to prioritise myself and started getting coaching. I never realised what a fantastic decision that would turn out to be. Being able to commit to time just for me (and my brilliant coach) to reflect over actions, behaviours and decisions has felt like hitting a ‘pause’ button.’ - Nick Barron: Anatomy of a communicator (15 December)
‘Most of this year’s communicators owe much of their success to effective use of social channels, but their work shows that the most effective campaigns combine direct communication and mainstream media platforms.’ - Orlagh Shanks: 3 Things to Consider Before Changing Career (14 December)
‘Many freelancers live month-to-month and no month is ever the same income-wise. Whether you would like that no month is ever the same, you are constantly chasing invoices or searching for work, that would be up to you. Perhaps the benefits outweigh the negatives?’
Wellbeing, gender and diversity
https://twitter.com/bmeprpros/status/1338420506337357830
- Nafisa Shafiq: Belonging in pr and comms; a tale of a polyglot (17 December)
‘I was raised speaking Punjabi at home, I was taught to read Arabic at mosque, I learnt French at school, I watched Bollywood movies as I grew up – listening to songs in Hindi, and during my summer holidays, I was taught to read, write and speak in Urdu.’ - Sara Hawthorn: Are you better now? (17 December)
‘I have what is being termed Long Covid. Right now, I’m waiting on a referral to a Long Covid clinic, eight months after crushing breathlessness and tingling fingers brought paramedics out and a nerve-wracking trip to St James’ Hospital.’ - Amanda Coleman: When you hit rock bottom what next? (15 December)
‘When I started 2020 I was in a dark place. My world was in pieces and I really didn’t know what this year was going to bring. All I did know was that I was struggling to deal with each day.’ - Annique Simpson: Celebrating 2020: 5 ‘impossible’ things I did this year (15 December)
‘If there was ever a time where humans needed reminding that the world is a positive, just and hopeful place, it’s now.’
Today we’re celebrating the fabulous @TeeClayts who joined the programme to find her voice and a community. After teaching for 10 years, Tee changed careers and moved into PR – since the programme she’s hosted events and featured in industry leading blogs – true inspiration ❤️ pic.twitter.com/TeMH1CuqqL
— A Leader Like Me (@ALeaderLikeMe) December 11, 2020
Public and third sectors
https://twitter.com/judetipper/status/1339598756459646979
- Ross Wigham: No shortage of challenges (13 December)
‘There’s no shortage of challenges around managing expectations, winter, a growing mental health crisis, possible financial downturn, the spectre of Brexit and of course covid.’ - Darren Caveney: The best zoom call ever, a winner announced and speaking truth to power (13 December)
‘The comms2point0 site is over nine years old now and truly is a treasure trove of comms insight and wisdom. In 2020 there have been almost 100 posts published – that’s one post every 3.5 days.’
Politics, public affairs and public sphere
A great opportunity to work at the heart of government in @10DowningStreet as the Prime Minister’s Official Spokesperson, leading on a wide range of communication issues and representing him to the world’s media. A key role in @UKgovcomms https://t.co/La0McrE6Lm
— Alex Stuart Aiken (@AlexanderAiken) December 16, 2020
- Simon Francis: The digital future for charity public affairs (no date)
‘The shift online has come with some drawbacks. Most notably a rise in hate speech directed at charities, MPs and their staff.’ - Stuart Thomson: Post Brexit Britain (14 December)
‘Any thoughts about 2021 needs to reckon with elections in May and the opportunities and threats they bring, but also about the chances of, for instance, a mini-budget early next year with a full budget towards the end of the year (along with spending announcements).’
Brands, storytelling, and influence
- Sophie Shaw: Storyboarding your social (no date)
‘Simply put, if you want to excel in 2021 then you need to understand that boring content will not stand-out. The need for high-quality and impactful content is a pre-requisite if you’re to avail of social success.’ - Nick Gold: Brands which tell stories will thrive during the recession (14 December)
‘During a time of recession, it is natural to retreat back to defensive positions, to see it through, to consider that the game is to stay in the game. However…Disney, AirBnB, Microsoft, IBM or General Electric were born out of recession.’ - Alec Harden-Henry: 85% of FMCG firms report a negative influencer experience, so what’s going wrong? (14 December)
‘Ask any influencer marketing manager and they will tell you that doing influencer marketing at scale is tough.’
Internal communication
Many thanks to everyone who completed the latest 'Who's Listening?' survey. The results are in and an initial look suggests that there are many surprising findings. We're now going to do some deep analysis! The free report is scheduled for publication in March.#InternalComms
— Dr Kevin Ruck (@AcademyKev) December 17, 2020
- Jill Spurr: Engagement springs from within (16 December)
‘When a proportion of your workforce is at the creaking limit of engagement, it’s much, much too late for presents and freebies. It’s too late for anything but reinforcing employees’ why through a visible leadership team living the values.’ - Agnes Costa: Goodbye Gatehouse… Hello Gallagher! (15 December)
‘The future is EX-shaped; and looking inside your organisation to focus on the holistic employee experience is key to ensuring you’re ready for the now while evolving for the long term.’ - Rachel Miller: How mature is your internal communication? (14 December)
‘This maturity model helps you accurately identify where a Comms team is now. You can then use it as a blueprint to match the team’s aspirations.’ - Martin Flegg: Voice only (13 December)
‘There is now good evidence, and a growing body of research, which demonstrates that being continually visible on camera is not good for us. In fact, it is downright stressful and detrimental for both workplace performance and our wellbeing.’ - Tom McGovern: Why targeting influential employees is more effective and efficient than all-colleague approaches (11 December)
‘The push to reach as many employees as possible and ‘get everyone on the same page’ often does more harm than good. A much more effective and efficient approach is one which involves identifying influential employees and focusing efforts on these individuals.’
Technology, media and digital
‘We’re not here to do your job’ is something I’ve heard from journalists in relation to linking (and why we focus on giving a reason to).
All true and understandable, but Google has changed media forever. The PR-journalist relationship should, as well.
Well put by @thatPRGrace https://t.co/aT0Un3Dvt6
— Rich Leigh (@RichLeighPR) December 16, 2020
In response to yesterday's piece by @thatPRGrace, we can't afford to divert readers from our websites with external links. https://t.co/HtRQ5ueNih via @prweekuknews
— Ian Griggs (@ProseFactory) December 17, 2020
- Laura Legetter: TikTok moves mainstream (17 December)
‘Many of our campaigns for 2021 are set to explore a relationship with this growing new subculture.’
- Jonny Atter: Instagram Brands 100 – the year of change (17 December)
‘While TikTok is officially the most downloaded app of the year globally and certainly becoming much more influential, Instagram has still had a stellar year and is still the place to be for brands and creators.’ - Keith Lewis: LinkedIn Professional Community Policies updated (16 December)
‘If you access somebody else’s LinkedIn profile to share content on their behalf, stop. Now!’ - Gary Preston: How many social shares of my coverage is normal? (15 December)
‘Only 13% of coverage was shared more than 10 times or more.’ - Dan Parris: Babel Insights: Keith Dyer, Editor, The Mobile Network (14 December)
‘The ongoing impact of Coronavirus will clearly dominate [in 2021]. I’d also say that nationalised tech policies – what you might call the geo-politicisation of tech – will be another ongoing topic in our sector.’
#PRstudent #bestPRblogs
A huge massive THANK YOU to the team @ManifestLDN & @ManifestMCR for having me as your Intern!! you guys have been amazing & really made me feel so welcome. I will be keeping an eye out for future opportunities @AliMaynard @bec_chelin @missnspence & the rest of the team ❤️
— Janique Berry (@JaniqueBerry) December 11, 2020
- Eloise Newman (Solent): What Ethical Issues Have Our Supermarkets Faced Over The Coronavirus Pandemic? (17 December)
‘One move by some supermarkets, which I believe to be extremely ethical and should be praised, is their pledge to return the business rates tax relief which the UK Government put in place at the beginning of the pandemic.’
- Shauna McKillop (Ulster): Did You Grab A ‘Deal’ In PLT’s 99% off sale? (17 December)
‘Recently I have turned away from fast fashion brands such as Boohoo and Pretty Little Thing firstly because I am not a fan of the quality of their clothes and secondly, because I have learned more about the brands themselves.’ - Lauren Campbell (Ulster): The Christmas Shopping Experience: 2020 Style (17 December)
‘2020 has been a difficult year for everyone and according to Mintel, 77% of consumers believe that it’s more important than ever to have a good Christmas this year to make up for the events of 2020. This increases the pressure to give the perfect gift this year.’ - Courtney McGoldrick (Ulster): Child Poverty & Domestic Violence – A Real Issue in 2020 (16 December)
‘This Christmas will be very different for many families around the globe, so we need to make it our mission to help where we can.’
- Babett Kürschner (LCC/UAL): Social Media Platforms and Anti-Social Behaviour: The Rise and Fall of Parler (no date)
‘Initially, the platform proclaimed to be a “safe space” (or rather echo chamber) where users could express their opinions without regulations or censorship. But Parler fell victim to social risks that have afflicted the fate of many other alternative social networks.’ - Katie McKeown (Ulster): A puppy – not just for Christmas nor lockdown, but for life. (15 December)
‘With millions working from home and being placed on furlough, the demand for new furry friends to keep us company throughout the dreary days of lockdown has soared dramatically and it is understood that this has led to prices for popular pooches such as Cockapoos and French Bulldogs now being quoted at double their usual price.’
- Joshua Van Loggerenberg (Ulster): 2020: The Year That Changed Consumerism (14 December)
‘It is already very clear that the high street will look very different in the coming years as retailers’ transition to online stores and weaker players begin to disappear.’
- Elyshia Dixon (Sunderland): Sustainability and it’s Classism issue (13 December)
‘I feel my conscious effort to ditch fast fashion and buy second hand to help aid the planet back to recovery has become a hobby over the years rather than an ethical standpoint, as well as being affordable for me on a student budget.’ - Lauren Phoenix (Newcastle): Children in need – Fundraising during a pandemic (11 December)
‘According to Charities Aid Foundation during COVID-19, there has been an increase in demand for charity services, however, the donations have dropped over 50%, meaning that fundraising is vital during this time.’
We’re taking a break until the New Year, so let’s take a look at the individual leaders at Christmas:
Student | University | # appearances |
Eloise Newman | Solent | 10 |
Babett Kürschner | LCC/UAL | 6 |
Megan Laura Harris | Liverpool John Moores | 5 |
Kayleigh Tinney | Ulster | 5 |
Ciara Hughes | Ulster | 3 |
Rachael Thompson | Sunderland | 3 |
Now let’s look at the most prolific universities: you’ll see the contrast between collective and individual efforts.
University | #students included | #appearances |
Ulster | 37 | 47 |
Solent | 3 | 12 |
Sunderland | 4 | 6 |
LCC/UAL | 1 | 6 |
Liverpool John Moores | 1 | 5 |
Leeds Beckett | 3 | 4 |