This week in PR (18 September)
About the author
Richard Bailey Hon FCIPR is editor of PR Academy's PR Place Insights. He has taught and assessed undergraduate, postgraduate and professional students.
News updates
Jacinda Ardern's Covid-19 Comms Most Impressive, Say PR Leaders. Possibly the least surprising result in this @Stickybeak__ poll for PRovoke media. PM Ardern & the NZ government have been a case study in great communications this year. https://t.co/vE3hC0hiJ4 via @provoke_news
— David Brain (@DavidBrain) September 16, 2020
Today @PRCA_UK and @prweekuknews launched their #PowerOfPR campaign to highlight the importance of PR to society and the economy. I contributed a 45-second video on why it's impossible not to do PR. Don't believe me? Watch it and find out why. pic.twitter.com/RsCGde9uiU
— Sir Stuart Bruce | PR Futurist (@stuartbruce) September 14, 2020
Covid-19 commentary
- Amanda Coleman: Are we there yet? (16 September)
‘The Covid-19 pandemic is going to be with us for some time. There is no magic injection yet, and as we are seeing with the increase in positive tests in recent weeks there is no sign it is going to disappear. This leaves communicators with some serious challenges to face, but these can also be huge opportunities.’ - Naomi Smith: PR predictions in a post-COVID-19 world – Part 1 (13 September)
‘Digital activism will continue to increase the pressure on brands to ‘do the right thing’, this will be a test for brands to see if they truly are aligned with their brand values, vision and mission.’
- Sarah Pinch: A Love Letter to London (11 September)
‘We all need a Capital. Without one, we lose all the punctuation in our lives.’
Purpose and professionalism
- Arun Sudhaman with Jane Lawrie: KPMG’s Jane Lawrie On The Changing Nature Of CEO Concerns [podcast] (17 September)
‘Every year we run a study across thousands of CEOs. What were CEOs thinking about this year? Talent…’
- Paul Holmes: Analysis: Rio Tinto Crisis Marks Turning Point For Stakeholder Activism (15 September)
‘Anglo-Australian mining giant Rio Tinto announced the departure of three executives — including its CEO and its most senior PR executive — after the destruction of an Aboriginal heritage site in Western Australia.’
Consulting, teams and careers
- Stephen Waddington with Amanda Lowe: Have I got a Story for you? Q&A with Amanda Lowe (16 September)
‘Our backbone is strategy and media work. We’ve built on that and invested in content, video production, digital, design and SEO services during the pandemic – meaning we can look after more – from finding a brand’s story to telling it across owned and earned.’
Wellbeing, gender and diversity
One day and counting! #FuturePRoof edition four celebrating BME talent launches tomorrow pic.twitter.com/yWAXPGlrUq
— Sarah Waddington #PleaseWearAMask (@Mrs_Wadds) September 17, 2020
- Elena Georgieva: Mental Health Awareness: You can’t change your brain (no date)
‘In the four years I’ve suffered from depression, I’ve never been suicidal, even in my darkest days, but I have no doubt in my mind that if I had left things as they were and didn’t ask for help, I was heading down this path.’ - Katie Macaulay with Tasneem Chopra: Cross-cultural communication [podcast] (16 September)
‘Diversity started with gender; we’ve since moved on to sexuality. I think cultural diversity is also important. It’s about mixing it up because we live in a globalised world.’ - Karan Chadda: What is cultural appropriation? (15 September)
‘Christmas! Why leave out Christmas? | Baptising Saturnalia, | So pagans imbibed the Word’’ - Rachel Miller with Advita Patel and Priya Bates: Are you a leader like me? (11 September)
‘I feel sad that I felt like I couldn’t bring my whole self to work and that I had to hide parts of my identity – mainly due to fear of being treated differently.’
Today a meeting I was in was cut short in order for the team to take some wellbeing time. I took the pooch for a lovely walk along the river ❤️ pic.twitter.com/tPtl7VvE3O
— Ayla Iskender (@Ayla_Iskender) September 17, 2020
Public and third sectors
I guess the news is out! I am off to be the exec lead for communications at Sherwood Hospitals. I’m really excited to come and join the team. https://t.co/PPm1mRmRU5
— Lorna Branton (@LornaBranton) September 16, 2020
- Dan Slee: 30 days of human comms #70: The Barnsley Council films to encourage blokes to open up #alrightpal (11 September)
‘Meg Howlett and the rest of the team at Barnsley Council need to make some space on their mantelpieces for the awards they deserve to win for this.’
Politics, public affairs and public sphere
- Stuart Thomson: Where is the local consultation? The planning white paper (14 September)
‘Despite the importance of working with communities, consultation features very little in the white paper. This is a cause of concern.’‘
Brands, storytelling, and influence
- Scott Guthrie with Ashley Friedlein: Influencer marketing can learn from 1999 [podcast] (16 September)
‘What does good look like with influencer marketing? That’s the question to ask.’
- Laura Santillana: How to build your brand on social using brand codes (no date)
‘Social media has been one of the first points of brand contact in 2020, with 52% of online brand discovery happening in public social media feeds. In other words, business accounts should look and act as a homepage for brands, being immediately recognisable and trustworthy – even without a blue checkmark in sight.’ - Jennifer Robson: Tips to boost your writing productivity (14 September)
‘The best way to achieve a high writing output is to block out time solely for writing. Nothing else. No emails. No phone calls. No messages or social media.’
Internal communication
- Katie Marlow: What do you want to keep? (17 September)
‘We need to find out what we want to keep. What from this experiment have we learned and what do we want to take with us into our future of work? The themes are useful guides to consider.’ - Bea Buckley: It’s time to merge internal and external communication teams (14 September)
‘Throughout my career internal comms has always been seen as the poor cousin. It comes into its own during a crisis, we’ve seen that during Covid-19. But the business-as-usual stance is that external comms is king, and this is reflected in the career choices of many of the comms pros I’ve met who baulk at the idea of moving into internal comms.
Technology, media and digital
I'm sure this will be awesome, but…ugh…
>>> YouTube starts rolling out its TikTok competitor, YouTube Shorts https://t.co/fes2m3vv2k pic.twitter.com/F28vHkukhE
— Paul Sutton (@ThePaulSutton) September 15, 2020
- Alex Duffy: 10 phrases social media managers hate (17 September)
‘Make it go viral.’ ‘We should be on TikTok’ ‘Anyone could do your job.’ - Jen Atkinson: Agriculture 4.0 – Why the digitalisation of farming is a smart choice (16 September)
‘The UK has been slow in embracing agritech, but having grown up on a farm and now working in technology PR, I’ve seen the benefits first-hand of how efficient farming can be with a little technological input.’ - Keith Lewis: Happy National Social Media Managers Day (17 September)
‘I thought I’d spell out the range of things that fall to me – the UK Social Media Manager in a large UK firm.’
- Paul Sutton with Emily Forbes: How to Use UGC to Build Trust & Affinity [podcast] (16 September)
‘It all comes down to authenticity. [User generated video] is so personal.’ - Belle Lawrence: Ep 26: Serious Social – Don’t make a boob being brave [podcast] (no date)
‘There’s no longer an excuse to post wallpaper, bland messages on your social feed and then complain when there’s very little, or no engagement. Yet, it still happens!’ - Anais Merlin: Could the ‘new normal’ see ISPs eat operators’ lunch? (no date)
‘Why continue to pay for both mobile and broadband subscriptions when you can probably bundle the two and get a better price?’ - Katy Howell with Suzanne Korff: The only advice you need to know on being authentic on social (no date)
‘Real authenticity is developed at board level; it’s business-integrated; and it’s a company-wide mindset. It’s not an impossible dream.’
- Stuart Bruce: Boris Johnson and Alan Partridge embrace LinkedIn (11 September)
‘I appreciate the Partridge profile is great fun but it’s disappointing that at a time of huge concern about fake news, misinformation, and disinformation that LinkedIn didn’t take the opportunity to remind people that fake profiles aren’t allowed.’