This week in PR (5 February)
About the author
Richard Bailey Hon FCIPR is editor of PR Academy's PR Place Insights. He has taught and assessed undergraduate, postgraduate and professional students.
News in brief
What an inspiration to a nation (and an utter, utter gentleman). My highlight of 2020 was having the privilege of meeting this great man. Love to his wonderful family. #RIPSirTom #RIPCaptainTom #Legend pic.twitter.com/EGNKJTG5xH
— Stacey Stothard (@StaceyStothard) February 2, 2021
- 39% of consultant lobbyists on the government’s statutory register have failed to declare which code of conduct they follow, according to the PRCA (51% follow its Public Affairs code). The PRCA suggests this reveals an ethical divide.
Covid-19 and comms
Communicating the death of a client is never easy. Reading the heartfelt comments today made me stop and think. Why don’t we tell people how wonderful they are while they are alive? Take some time to tell someone just how wonderful they are today. #communication #tellthem pic.twitter.com/whfFSgm9ZO
— Charlotte Dimond (@lottietaylor1) February 3, 2021
Academic and education
- Anne Nicholls: Will lockdown learning reverse the decline in adult education? (4 February)
‘The Association of Colleges predicted that in less than four years adult education in England could cease to exist.’ - Susan Kinnear: A crisis of convergence in marketing and communications teaching (3 February)
‘Much is made of the need to deploy new technologies to enhance the way we teach, but I believe we need to find a route out of this convergence crisis not through delivery innovation, but through curriculum innovation.’
Ethics, purpose and professionalism
This Global Ethics Month we are delighted to launch our first 'Ethics & PR' training course. #CIPRLearn with @JustinPDJ how to evaluate client requests, strategic options, and campaign outcomes to ensure that you uphold your professional integrity. https://t.co/fVR4Pkxksp pic.twitter.com/GIrDTreIY4
— CIPR (@CIPR_Global) February 3, 2021
- Ben Smith with Trevor Morris and Simon Goldsworth: Does PR have an ethics problem? [podcast] (1 February)
‘There have always been ethical issues for PR, and they fall into two main categories: who you’re working for (is the organisation ethical?) and how you do the PR (is your practice ethical?). The Bell Pottinger case study drew these two things together.’
Corporate and financial
- Gini Dietrich: The Differences Between Corporate and Personal Thought Leadership (4 February)
‘Corporate and personal thought leadership can stand alone—or together.’ - Adam Lloyd: Can tech stock valuations keep going up? (3 February)
‘So what if the most innovative and exciting electric vehicle company is worth more than all the other car companies combined. Who cares that the biggest selling electric vehicle in Europe in 2020 was actually a VW and that Tesla lost market share? For many, Tesla is the next big thing and until proven otherwise the only way to play the electric vehicle revolution.’ - Elisabeth Steyn: Don’t Ask Why (2 February)
‘The plethora of disclosure standards may have, to date, precluded a benchmark and hindered widespread ESG activity and measurement. But that’s about to change.’
Consulting, teams and careers
As promised, today we paid back to the Government all of the money @LansonsLatest had claimed under the furlough scheme.
All of the money was used to preserve jobs but, while it has been tough, we have remained profitable since March. So paying back seems the right thing to do.
— Tony Langham (@TonyLangham) February 2, 2021
- Chris Norton: Could Leeds, Manchester or Sheffield provide a new Northern PR powerhouse? (2 February)
‘Why work from London when technology allows us to work from anywhere now? Living in London is inaccessible for many due to skyrocketing rents and house prices. It is the reason I moved out of Chiswick and into Harrogate.’
Wellbeing, gender and diversity
Today, I give thanks for being cancer free 10 years on.
My thoughts go to those we’ve lost. To those having treatment my best wishes.#worldcancerday2021 pic.twitter.com/lyWZtHoSqq
— Mandy Pearse (@MandyPearse) February 4, 2021
Politics, public affairs and public sphere
I can’t stop watching this. I am obsessed with Jackie Weaver. Modern political legend. https://t.co/GQQTFSX4O1
— Ayesha Hazarika (@ayeshahazarika) February 4, 2021
- Carli Harper-Penman: We must protect leaseholders and housing associations from the cladding nightmare (3 February)
‘The End Our Cladding Scandal campaign by Inside Housing is right, Government must take the necessary action now, so that people feel safe in their homes once again, and have the threat of financial ruin removed after three years of stress and uncertainty.’ - Joe Cooper: UK Government begins to set out its vision for post-Brexit subsidies regime (3 February)
‘Whatever the economic and political arguments around the merits of subsidies, the short-to-medium term priority for the Government will no doubt be on leading the economic recovery from COVID-19, with next month’s Budget providing the next opportunity for the Chancellor to provide an update on the state of the country’s economy and plot the course for recovery as the vaccine rollout continues.’
Risk, crisis and reputation
- Amanda Coleman: What next for crisis communication? (2 February)
‘I have felt the need to challenge thinking on crisis communication, including my own. People can often forget the key elements of communication when they are dealing with a crisis.’ - Stuart Bruce: Crisis communications – how to be crisis proof (31 January)
‘Crisis Proof’s chapters are a step-by-step guide to what you need to think about if you want to prepare your company or organisation to be ready to manage a crisis. It looks at risk and what a crisis is, corporate culture and getting buy-in for preparing for a crisis, developing a crisis communications plan, creating a crisis communications team, running crisis simulations and rehearsals, and responding to a crisis.’
Brands, storytelling, and influence
https://twitter.com/orlaghshanksPR/status/1357251857714929665
- Kat Harrison-Dibbits: How to tell a story in six seconds (3 February)
‘It’s tempting to stick your branding right at the start of a video to “make sure” the audience see it, but are they really going to stop scrolling for your logo? No. It’s here that one of the key principles of PR – newsworthiness – comes into play. Dog bites man isn’t news, and neither will it make someone stop and watch your video.’ - Scott Guthrie: Profile of Brendan Gahan, partner at Mekanism [podcast] (3 February)
‘It’s hard to envisage a world where Facebook is not dominant. But look at China; consider TikTok.’ - Orlagh Shanks: The Influencer Pay Gap (3 February)
‘Thanks to a lovely Instagram creator, there is an Instagram account dedicated solely to exposing the pay gap in influencer marketing.’
Planning, measurement and evaluation
Are you a #PR #Comms pro & looking for a mentor? Meet the #Measurement & evaluation pros here to help you. Apply now for expertise and experience from our esteemed panel of mentors. https://t.co/BWlchoUUBa pic.twitter.com/tl3OZBdL6G
— AmecOrg (@AmecOrg) February 2, 2021
- Ian Hood: SOS is not a distress call: PR pros must learn from adland campaign evaluation (2 February)
‘It turns out that a brand’s share of organic search in a specific category, divided by the total searches for all brands in that category, correlates with market share. ‘Share of search’ is a predictor of market share.’ - Jack Grasby: Comms and PR evaluation best practice case study: 6 lessons from a high performing team (31 January)
‘Measuring your work doesn’t have to be a painstaking process and you can save huge amounts of time by getting the foundations right. Over the last two years we have made sure to set very clear objectives right at the start of any project we do.’
- Andrew Bruce Smith: The Definitive Guide To PR Reporting in 2021 (28 January)
‘When it comes to PR reporting, the reality is that it’s still often seen as a weekly or monthly scramble to pull together disparate sources of data, wrangled into a Word, PowerPoint or PDF document, with some textual commentary which gets emailed to clients (internal or external) with seconds to spare.’
Internal communication
- Diane Gayeski: Is Internal Communications a profession? (4 February)
‘While I absolutely support the notion that most communications professionals have extensive education, practice their profession with integrity, and add value, that doesn’t necessarily make us a “profession”. - Valeria Schift: Compliance Communications (Part 1): Talk Ethics to Me! (3 February)
‘Regardless of our industry, all of us are in the ‘trust business’: just like our personal relationships, business interactions are built on trust. Integrity is a key ingredient in building that rapport: It’s part of why others may choose to do business with us. It’s also a reason why we decide to do business with others.’ - Martin Flegg: My question…(Anon.) (1 February)
‘The role of the internal communicator in organisations is a balancing act. We often find ourselves caught in the middle between the demands of leaders and the needs of employees. There is a balance to be stuck to be fair to both, and it is often down to us to find that balance and compromise.’
- Rachel Miller: How to transform your internal comms [podcast] (1 February)
‘You will leave this session with one thing to know, one thing to do, and one thing to think about.’
Technology, media and digital
See that @battenhall is hiring a Clubhouse specialist (first UK agency to do so?) Smart move from @drewb and team. Ingeniously, the interviews will take place in a private Clubhouse room. https://t.co/jw0skCwnDN
— Phil Szomszor (@philszomszor) February 4, 2021
- Rob Kerry with James Crawford: PR Agency One with James Crawford [podcast] (4 February)
‘I left a traditional agency to launch PR Agency One because I felt there was a better way. Earning links seemed like a really quantifiable way of measuring PR when the PR industry was focusing very much on advertising value equivalent. But if you just focus on earning links, you’re missing out on the reputation and brand benefits.’ - Alexa Lloyd: Will TikTok be gone in 5 years time? (no date)
‘I predict that once advertisers begin to flood TikTok, the original users will begin to leave the platform. FYPs will be filled with orchestrated videos from large corporations, instead of the original, fun videos that currently hold users’ attention.’
- Alex Malouf: It’s the media’s job to ask hard questions. And we should listen. (4 February)
‘I believe that hard truths are often better for us than being told what we want to hear.’
- Duncan McKean: Why deep techs need vision and mission to be “buyable and believable” (no date)
‘A lot of deep tech companies are founded on fabulous technology, science and innovation, but very often they are solutions looking for problems. To achieve commercial success, there has to be a market need for them. They must have some intrinsic value to paying customers.’ - Paul Sutton with Euan Semple and Neville Hobson: The Future of the Internet [podcast] (3 February)
‘Zoom is the poster child of this change. There are others: Slack, Microsoft Teams, Webex. Suddenly they’re getting huge attention and investment to make it possible for employees to work remotely via asynchronous communication.’ - Son Pham: The curious case of Vietnam (3 February)
‘The media landscape in Vietnam is very complicated. In Vietnam, where independent media outlets are routinely closed or journalists hounded by authorities, and state-run newspapers dominate the media landscape, there are strict instructions on what journalists could and could not say and coverage certainly reflected the leanings of the state-run newspaper. Not surprisingly, Vietnam ranks 175th out of 180 countries in the 2020 World Press Freedom Index.’ - Chris Owen: How to land a story in top-tier publications (1 February)
‘As a PR pro, if I had £1,000 for every time a prospect or client said, “We’d like to get into WIRED / The Economist / the FT,” then I’d genuinely have no mortgage. I might even have some savings.’
#prstudent #bestPRblogs
I just said orgasm instead of organise on my uni seminar. How’s your Monday going?
— Lucy Mullan (@lmullan555) February 1, 2021
- Eloise Newman (Solent): How Ethical Has The Covid-19 Vaccination Process Been? (4 February)
‘Although it is fair to say that, on the whole, that the vaccine process has so far been ethical and fair, as the JCVI have prioritised specific groups and the vaccine rollout has been efficient, there have been instances of unethical behaviour within wider society regarding the vaccine.’
- Ciara Hughes (Ulster): Why I choose a career in Public Relations; My Journey with PR (4 February)
‘Every business writes its own story, and public relations is the narrator. PR is a fundamental technique used by the business to improve their corporate image.’
- Katie Hull (Sunderland): THIS GIRL CAN – National Storytelling Week (3 February)
‘My message is clear and concise to anyone reading this blog, thinking that they are not good enough or strong enough to make changes in their life or career. Just do it!.’
- Alicia Fox (Ulster): Are concerns surrounding students well-being finally recognised? (3 February)
‘Speaking as someone who was forced to pay rent for a house she didn’t live in for 7 months during the peak of the pandemic, I know all too well the struggles of trying to make rent.’ - Lindelani Moyo (Birmingham City): Industry Advice – Reflections from PR Guest Talks at BCU (3 February)
‘I learnt a lot from the talks and felt they gave great pieces of advice that we as students could apply in our lead up to entering this dynamic industry and our professional careers.’
- Courtney McGoldrick (Ulster): Burger King: Fast Food Royalty (3 February)
‘There has been a fundamental shift; consumers are no longer only looking at brands as embodiments of certain values that appeal to them but more so as a cause that they can get behind. A clear sense of responsibility & purpose is now vital!’
- Sophie Smith (Newcastle): Comms Slip Up: The Government’s Sexist Stay Home Save Lives Ad (1 February)
‘The government statement stated that it does ‘not represent their views on women,’ but if that was the case why had it been made and approved for use?’
- Olivia Price (Leeds Beckett): Global Communications Project and the ‘new working reality’ (1 February)
‘From the experience of the Global Communications Project, I developed my skills in organisation, presenting, and leadership as well as how to communicate effectively online.’