Crisis Communication Diploma

CIPR Specialist Diploma: Crisis Communication

About this course

Learn about the different levels and impacts of crises, the building and maintaining of effective plans and the purpose and importance of crisis communication training. Discover how to use influencing strategies to avoid or avert a crisis. Join an online crisis scenario planning exercise run by your course leader Chris Tucker. As a former PR director in a global organisation, Chris is a veteran of many crisis situations.

Our course includes live online sessions, tutorials and individual feedback on assignment topics.

Course detail

Online course, start any time


Assignments: 1

Study at your own pace

Approximately six months

Payment options: instalments available

Study Support Package

Live interactive online workshops

One to one tutorials

Individual feedback on your assignment idea

Online library with all the books you need

Study Hub: our bespoke online learning centre

Networking via our LinkedIn group

Easy tutor contact

Pay monthly

Initial fee: £315.80 (incl. VAT)

6 monthly instalments: £290 (incl. VAT)

A one-off initial fee is taken when you enrol. Instalments are collected monthly from the date you enrolled.

How we calculate your fee

PR Academy tuition: £1,349 (+ VAT)

CIPR fees: £437 (no VAT)

Total: £1,786 (+ VAT)

VAT is calculated upon enrolment and is dependant on your location and situation.
VAT inclusive fee is £2,055.80

Payment methods include Visa, Mastercard, Amex, and more

Enrol today


+ VAT & CIPR assessment

Enrol today

£1,349+VAT & CIPR assessment fee

Who is this course for?

PR and communication practitioners. You are an experienced public relations practitioner who wants to develop your expertise in the area of response and crisis communication management. You want to prove your skill in the area of crisis communication management through certification.

Add a new skill. You may already hold the CIPR PR diploma or an undergraduate degree in PR or communication but feel that gaining a specialism such as crisis communication management will enhance your CV and help you to fulfil your role.

Prepare or repair. You want to help your organisation to avoid a crisis or repair its reputation after one has happened.

Master’s level. This is a Master’s level crisis communication course, so make sure you are ready to study and be assessed at this level.

Learning outcomes

Gain the knowledge and tools to contribute effectively to an organisation’s risk assessment, crisis preparations and management, while meeting what is expected of an ethical practitioner in complex situations.

Research and develop ethical crisis response strategies and plans that assist organisations to avoid or reduce the impact of crisis situations.

Learn what to do at each stage. How to establish a crisis-ready organisation. Test methods and scenarios for crisis plans. Develop messaging in a crisis and learn from the crisis to deliver post-crisis reputation repair.

Apply what you learn. Be assessed on real-life or work-related projects which is great for employers, showing the practical relevance of the course.

Reviews from our graduates

Discover how our courses work

Ann Pilkington, co-founder of PR Academy explains how our courses work, demonstrates our Study Hub and explains the resources and support you will receive. Also hear from members of the PR Academy alumni.

Download our course brochure for all the course details including:

  • Full syllabus
  • Assignment details
  • Reasons to study

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Meet your course leader Chris Tucker

Chris was formerly PR Director for the global Barclays Group. Since leaving Barclays Chris works in consultancy providing media and crisis communications training, lecturing and mentoring. She is also our course leader for the Chartered Institute of Public Relations PR Diploma.

Meet Chris

Hear from others

Discover what it’s like to study the crisis communication diploma with us.

Completing the course has also increased my confidence as a communicator.

Kimberley Rushton


Your questions answered

It definitely can. Many of our students are studying in order to increase their confidence and boost their CV and report a new role or promotion as a result of their qualification. In PR Academy’s 2023 research into PR education, respondents were asked - if they hold a professional qualification - has it led to career progression/promotion. This is a question that PR Academy has tracked since 2013. There is a consistent report of between 74 and 85 percent that a professional qualification has led to a career progression combined with confidence that it will.
Some organisations ask for qualifications when advertising PR jobs.  While a PR qualification isn't essential it improves your CV and also shows your personal commitment to the profession and continuous learning.
If you are looking for a qualification in PR, then a professional qualification is a good option because you can study while you work. The syllabi for CIPR qualifications is very practical while still underpinned by theory so you can apply what you learn straight away.
Yes they are. We have practitioners from all over the world studying with us. The CIPR is the only chartered body for public relations which adds to the recognition of the qualification around the world.
There are CIPR qualifications at all levels. If you are just starting out the Foundation in PR is for you. If you are a few years into your career the Professional PR Certificate or internal communication certificate are designed for you. For more experienced practitioners there are diploma qualifications at approximately Master's level. If you aren't sure just get in touch for a chat.
Our CIPR and PRCA qualifications are designed for practitioners who want to advance their career with a stronger understanding of theory leading to more strategic campaigns. Many of our students say it boosts their confidence and they go on to better jobs or promotion.
Yes, we regularly speak to practitioners who are using a qualification as a way to refresh their knowledge, get up to date with latest practice and boost their CV. A qualification can be a great reminder of how much you already know boosting your confidence to get back into the PR job market. In our 2023 research into PR education, 84% of respondents said they were doing it to increase their skills.

Find out more about this course

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