Crisis Communication Diploma

CIPR Specialist Diploma: Crisis Communication

About this course

Learn about the different levels and impacts of crises, the building and maintaining of effective plans and the purpose and importance of crisis communication training. Discover how to use influencing strategies to avoid or avert a crisis. Join an online crisis scenario planning exercise run by your course leader Chris Tucker. As a former PR director in a global organisation, Chris is a veteran of many crisis situations.

Our course includes live online sessions, tutorials and individual feedback on assignment topics.

Course detail

Online course, start any time


Assignments: 1

Study at your own pace

Approximately six months

Payment options: instalments available

Study Support Package

Live interactive online workshops

One to one tutorials

Individual feedback on your assignment idea

Online library with all the books you need

Study Hub: our bespoke online learning centre

Networking via our LinkedIn group

Easy tutor contact

Pay monthly

Initial fee: £315.80 (incl. VAT)

6 monthly instalments: £290 (incl. VAT)

A one-off initial fee is taken when you enrol. Instalments are collected monthly from the date you enrolled.

How we calculate your fee

PR Academy tuition: £1,349 (+ VAT)

CIPR fees: £437 (no VAT)

Total: £1,786 (+ VAT)

VAT is calculated upon enrolment and is dependant on your location and situation.
VAT inclusive fee is £2,055.80

Payment methods include Visa, Mastercard, Amex, and more

Enrol today


+ VAT & CIPR assessment

Enrol today

£1,349+VAT & CIPR assessment fee

Who is this course for?

PR and communication practitioners. You are an experienced public relations practitioner who wants to develop your expertise in the area of response and crisis communication management. You want to prove your skill in the area of crisis communication management through certification.

Add a new skill. You may already hold the CIPR PR diploma or an undergraduate degree in PR or communication but feel that gaining a specialism such as crisis communication management will enhance your CV and help you to fulfil your role.

Prepare or repair. You want to help your organisation to avoid a crisis or repair its reputation after one has happened.

Master’s level. This is a Master’s level crisis communication course, so make sure you are ready to study and be assessed at this level.

Learning outcomes

Gain the knowledge and tools to contribute effectively to an organisation’s risk assessment, crisis preparations and management, while meeting what is expected of an ethical practitioner in complex situations.

Research and develop ethical crisis response strategies and plans that assist organisations to avoid or reduce the impact of crisis situations.

Learn what to do at each stage. How to establish a crisis-ready organisation. Test methods and scenarios for crisis plans. Develop messaging in a crisis and learn from the crisis to deliver post-crisis reputation repair.

Apply what you learn. Be assessed on real-life or work-related projects which is great for employers, showing the practical relevance of the course.

Reviews from our graduates

Discover how our courses work

Ann Pilkington, co-founder of PR Academy explains how our courses work, demonstrates our Study Hub and explains the resources and support you will receive. Also hear from members of the PR Academy alumni.

Download our course brochure for all the course details including:

  • Full syllabus
  • Assignment details
  • Reasons to study

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Meet your course leader Chris Tucker

Chris was formerly PR Director for the global Barclays Group. Since leaving Barclays Chris works in consultancy providing media and crisis communications training, lecturing and mentoring. She is also our course leader for the Chartered Institute of Public Relations PR Diploma.

Meet Chris

Hear from others

Discover what it’s like to study the crisis communication diploma with us.

Completing the course has also increased my confidence as a communicator.

Kimberley Rushton


Your questions answered

It's great news that your employer is investing in your development. The first thing to do is get a purchase order - you will need it when you enrol. This is really important as without it we aren't able to raise an invoice. Alternatively, you can pay using a company credit or debit card at checkout - that's probably the easiest way. The second thing is to allow plenty of time! We need payment before you can join the course and we know that sometimes company's payment processes can take a while. So act now to get it all sorted in time. If you need any help or advice, just give us a call.
For CIPR courses, your course fee is a combination of the PR Academy tuition fee and the CIPR awarding body and registration fee. PR Academy provides all your tuition plus an online learning centre with books and resources and marks your work. You don’t really need to buy any books as most resources are online, but you can of course purchase books if you like and we can help you to decide what to buy.
We offer plenty of support. Many courses offer individual tutorials that can be booked. The course leader is easily contactable and there is always someone in the office who can help with day to day queries.
At PR Academy we have been teaching online since we started in 2007. We have a specially designed online learning centre - we don't just put you on Teams! Our teaching is delivered through a mix of on-demand content, guided reading, live workshop sessions (usually recorded for later playback) plus tutor support. We have an online library that we have curated specially for our courses. Some courses offer individual tutorials that can be booked and the opportunity to submit an assignment proposal for individual feedback.
There may be funding available in your area, so it is always a good idea to do some research as there may be schemes that we aren’t aware of. The CIPR occasionally has funding schemes and we'll update here when the next one is announced.

Find out more about this course

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