Crisis Communication Diploma

CIPR Specialist Diploma: Crisis Communication
Online Course

About this course

Learn about the different levels and impacts of crises, the building and maintaining of effective plans and the purpose and importance of training. Discover how to use influencing strategies to avoid or avert a crisis. Join an online crisis scenario planning exercise run by your course leader Chris Tucker. As a former PR director in a global organisation Chris is a veteran of many crisis situations.

This course is taught and assessed at Master’s level. Make sure that this is the right level for you and if you aren’t sure, just get in touch.

You will have access to the course for one year and can decide how quickly you want to complete it within this time. The CIPR exam board meets four times a year and this is when you can submit your work (usually January, March, July and October).

Course detail



Assignments: 1

Study at your own pace

Instalments available

Maximum time to complete: one year

Course Features

Easy access to tutor support via Study Hub messaging

Online library with all the books you need

Crisis scenario workshop

Individual tutorials

Networking via our Linkedin group

Feedback on your assignment to make sure you are on track for success

PR Academy Study Hub: bespoke online learning centre

Your investment

PR Academy fees: £1,550 (+VAT)

Our pricing is fully transparent:

CIPR Awarding body fees: £405 (no VAT)

Total: £1,955 (+VAT)

VAT will be calculated upon enrolment depending on your location and situation. VAT inclusive price is £2265.

Easy instalment option

Pay in easy instalments.

An initial payment of £465 (payable before course starts) then six monthly payments of £300.

Instalments shown include VAT

Paying by instalment: the first payment is made when you enrol, future payments come out monthly on the same date. For example, if you enrol on the 20th, future payments are made monthly on the 20th.

Start at any time


Who’s this course for?

PR and communication practitioners. You are an experienced public relations practitioner who wants to develop your expertise in the area of response and crisis communication management. You want to prove your skill in the area of crisis communication management through certification.

Add a new skill. You may already hold the CIPR PR diploma or an undergraduate degree in PR or communication, but feel that gaining a specialism such as crisis communication management will enhance your CV and help you to fulfil your role.

Prepare or repair. You want to help your organisation to avoid a crisis or repair reputation after one had happened.

Master’s level. This is Master’s level course so make sure you are ready to study and be assessed at this level.

Learning outcomes

This qualification will equip you with the knowledge and tools to contribute effectively to an organisation’s risk assessment, crisis preparations and management, while meeting what is expected of an ethical practitioner in complex situations.

Research and develop ethical crisis response strategies and plans that assist organisations to avoid or reduce the impact of crisis situations.

Learn what to do at each stage. How to establish a crisis-ready organisation. Test methods and scenarios for crisis plans. Develop messaging in a crisis and learn from the crisis to deliver post-crisis reputation repair.

Apply what you learn. Be assessed on real-life or work-related projects which is great for employers, showing the practical relevance of the course.

Download our course brochure for all the course details including:

  • Full syllabus
  • Assignment details
  • Key dates
  • Reasons to study
CIPR Specialist Diploma Crisis Communication Brochure

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Completing the course has also increased my confidence as a communicator.

Kimberley Rushton


Meet your course leader Chris Tucker

Meet Chris

Chris has spent the past 25 plus years in public relations working in the voluntary, public and private sectors. She worked in-house for Barclays Bank which she first joined as Head of PR for Barclaycard. Chris went on to hold several PR positions across the bank looking after areas as diverse as business-to-business, international, Corporate Social Responsibility and IT before finally taking up the position of PR Director for the global Barclays Group. Since leaving Barclays Chris has set up her own PR consultancy working in several different sectors. She also provides media and crisis communications training, lecturing and mentoring. Chris is course leader for the Chartered Institute of Public Relations (CIPR) Diploma and the Crisis Communications Diploma.

Learn in the best spaces

The course is supported by our online learning centre with all the resources you need.

Your questions answered

For CIPR courses, your course fee is a combination of the PR Academy tuition fee and the CIPR awarding body and registration fee. PR Academy provides all your tuition plus an online learning centre with books and resources and marks your work. You don’t really need to buy any books as most resources are online, but you can of course purchase books if you like and we can help you to decide what to buy.
We offer plenty of support. Some courses offer individual tutorials that can be booked. The course leader is easily contactable and there is always someone in the office who can help with day to day queries.
At PR Academy we have been teaching online since we started in 2007. We have a specially designed online learning centre - we don't just put you on Teams! Our teaching is delivered through a mix of on-demand content, guided reading, live workshop sessions (usually recorded for later playback) plus tutor support. We have an online library that we have curated specially for our courses. Some courses offer individual tutorials that can be booked and the opportunity to submit an assignment proposal for individual feedback.
It's great news that your employer is investing in your development. The first thing to do is get a purchase order - you will need it when you enrol. This is really important as without it we aren't able to raise an invoice. Alternatively, you can pay using a company credit or debit card at checkout - that's probably the easiest way. The second thing is to allow plenty of time! We need payment before the course starts and we know that sometimes company's payment processes can take a while. So act now to get it all sorted in time. If you need any help or advice, just give us a call.
Yes, most of our students are working full time and many have family commitments too. While the courses are demanding – they wouldn’t be of value if they weren’t – the pace of learning and the flexible options make it possible.
They aren't heavily academic. We still discuss theory because that’s what makes us better practitioners, but we show how to apply it in practice. We call it applied learning. The assignments are mostly in the style of business writing rather than academic essays or disserations.
Most of the courses give you a maximum time to complete - usually one or two years, so there is plenty of flexibility. If you want to extend beyond this, then it is usually the decision of the awarding body (e.g. the CIPR)

Find out more about this course

Call Shelley on

00 44 (0) 203 862 6910