Crisis Communication Diploma

CIPR Specialist Diploma: Crisis Communication
Online Course

About this course

Learn about the different levels and impacts of crises, the building and maintaining of effective plans and the purpose and importance of training. Discover how to use influencing strategies to avoid or avert a crisis. Join the optional one day workshop for a crisis communication scenario exercise.

Course detail



Assignments: 1

Study: 3-4 hours a week

Instalments available

6 months

Course Features

Learn at your own pace

Unlimited tutor support

Specially selected online library

Online learning centre

Optional crisis scenario workshop

CIPR accredited

Lunch time webinars recorded for playback

What are the course fees?*

PR Academy fees: £1,550 (+VAT)

CIPR Awarding body fees: £405 (no VAT)

Total: £1,955 (+VAT)

*VAT will be calculated upon enrolment depending on your location and situation. VAT inclusive price is £2265.

Instalment options*

Pay in easy instalments. An initial payment of £465 (payable before course starts) then six monthly payments of £300.


*Instalments shown include VAT

Paying by instalment: the first payment is made when you enrol, future payments come out monthly on the same date. For example, if you enrol on the 20th, future payments are made monthly on the 20th.

01 March 2021


Who’s this course for?

PR and communication practitioners. You are an experienced public relations practitioner who wants to develop your expertise in the area of response and crisis communication management. You want to prove your skill in the area of crisis communication management through certification.

Add a new skill. You may already hold the CIPR PR diploma or an undergraduate degree in PR or communication, but feel that gaining a specialism such as crisis communication management will enhance your CV and help you to fulfil your role.

Prepare or repair. You want to help your organisation to avoid a crisis or repair reputation after one had happened.

Learning outcomes

This qualification will equip you with the knowledge and tools to contribute effectively to an organisation’s risk assessment, crisis preparations and management, while meeting what is expected of an ethical practitioner in complex situations.

Research and develop ethical crisis response strategies and plans that assist organisations to avoid or reduce the impact of crisis situations.

Learn what to do at each stage. How to establish a crisis-ready organisation. Test methods and scenarios for crisis plans. Develop messaging in a crisis and learn from the crisis to deliver post-crisis reputation repair.

Apply what you learn. Be assessed on real-life or work-related projects which is great for employers, showing the practical relevance of the course.

Download our course brochure for all the course details including:

  • Full syllabus
  • Assignment details
  • Key dates
  • Reasons to study
CIPR Specialist Diploma Crisis Communication Brochure

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Why get a qualification?

Demonstrate your knowledge in crisis communication and reputation repair.

Meet your course leader Chris Tucker

Meet Chris

Chris Tucker calls herself a news junkie.  “Sky News is constantly on in the background after, of course, BBC Radio Four’s Today programme. The development of the new news ecosystem meshing on and offline media is something that fascinates me. It’s certainly an enormously exciting time to be working in PR.”

Find out more about this course

Call Shelley on

00 44 (0) 203 862 6910

I have recently seen the industry successfully take a more active lead to communicate and demonstrate the strategic role of PR, so taking the Specialist Diploma Course gave me the confidence to go beyond the PR technician role.
During the course, I had the chance to explore a wide range of topics from environment analysis, issue management to crisis response and scenario planning. The teacher was always very engaging, and her experience of crisis management in large organisations was very inspiring.
PR Academy’s online platform also provided the flexibility I needed whilst working full-time. I highly recommend!

Jennifer Sanchis

Your questions answered

All our courses provide unlimited tutor support. We want to support you every step of the way.
Online learning enables you to study for your qualification from anywhere in the world. Our courses use a mix of live webinars, online discussion and guided reading which we provide. Our blended learning courses mix online with optional face to face sessions. Your tutor is there to support you and help you to stay on track.
It's great news that your employer is investing in your development. The first thing to do is get a purchase order - you will need it when you enrol. This is really important as without it we aren't able to raise an invoice. Alternatively, you can pay using a company credit or debit card at checkout - that's probably the easiest way. The second thing is to allow plenty of time! We need payment before the course starts and we know that sometimes company's payment processes can take a while. So act now to get it all sorted in time. If you need any help or advice, just give us a call and Shelley will help you.
Yes, most of our students are working full time and many have family commitments too. While the courses are demanding – they wouldn’t be of value if they weren’t – the pace of learning and the flexible options make it possible.
No. For example, the CIPR qualifications have been refreshed so they are now much more about applying theory to practice. We still discuss theory because that’s what makes us better practitioners, but we show how to apply it in practice. We call it applied learning.