
About this course
Learn about the different levels and impacts of crises, the building and maintaining of effective plans and the purpose and importance of training. Discover how to use influencing strategies to avoid or avert a crisis. Join the optional one day workshop for a crisis communication scenario exercise.
Course detail
Course Features
Learn at your own pace
Unlimited tutor support
Specially selected online library
Online learning centre
Optional crisis scenario workshop
CIPR accredited
Lunch time webinars recorded for playback
What are the course fees?*
PR Academy fees: £1,550 (+VAT)
CIPR Awarding body fees: £405 (no VAT)
Total: £1,955 (+VAT)
*VAT will be calculated upon enrolment depending on your location and situation. VAT inclusive price is £2265.
Instalment options*
Pay in easy instalments. An initial payment of £465 (payable before course starts) then six monthly payments of £300.
*Instalments shown include VAT
Paying by instalment: the first payment is made when you enrol, future payments come out monthly on the same date. For example, if you enrol on the 20th, future payments are made monthly on the 20th.
Who’s this course for?
PR and communication practitioners. You are an experienced public relations practitioner who wants to develop your expertise in the area of response and crisis communication management. You want to prove your skill in the area of crisis communication management through certification.
Add a new skill. You may already hold the CIPR PR diploma or an undergraduate degree in PR or communication, but feel that gaining a specialism such as crisis communication management will enhance your CV and help you to fulfil your role.
Prepare or repair. You want to help your organisation to avoid a crisis or repair reputation after one had happened.
Learning outcomes
This qualification will equip you with the knowledge and tools to contribute effectively to an organisation’s risk assessment, crisis preparations and management, while meeting what is expected of an ethical practitioner in complex situations.
Research and develop ethical crisis response strategies and plans that assist organisations to avoid or reduce the impact of crisis situations.
Learn what to do at each stage. How to establish a crisis-ready organisation. Test methods and scenarios for crisis plans. Develop messaging in a crisis and learn from the crisis to deliver post-crisis reputation repair.
Apply what you learn. Be assessed on real-life or work-related projects which is great for employers, showing the practical relevance of the course.
Download our course brochure for all the course details including:
- Full syllabus
- Assignment details
- Key dates
- Reasons to study

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Why get a qualification?
Demonstrate your knowledge in crisis communication and reputation repair.
Being surrounded by likeminded people, coming from different industries but all working towards the same goal goes a long way, whether virtually or in real life. My negativity towards online learning was misguided. I can’t wait to do more.
Meet your course leader Chris Tucker
Chris Tucker calls herself a news junkie. “Sky News is constantly on in the background after, of course, BBC Radio Four’s Today programme. The development of the new news ecosystem meshing on and offline media is something that fascinates me. It’s certainly an enormously exciting time to be working in PR.”
Learn in the best spaces
Our central London training venue has great facilities and super healthy food.
Your questions answered
Find out more about this course
Call Shelley on
00 44 (0) 203 862 6910