An ABC of ESG
About the author
Richard Bailey Hon FCIPR is editor of PR Academy's PR Place Insights. He has taught and assessed undergraduate, postgraduate and professional students.
Two chairs, four speakers and some 200 attendees. In just 90 minutes we experienced a masterclass in ESG, diversity and inclusion, employee engagement, purpose and responsible business.
'I've been intending to reduce my weight from 17 stone for years' says @BrownBare. 'We need to go beyond intent into action.' #MindThePRGap2021
— PR Place Insights (@PR_Place) July 14, 2021
It can often feel like alphabet soup, so here’s a attempt to summarise and simplify the discussion on day one of the Mind The PR Gap conference organised by PR Academy and University of Greenwich. (Any misunderstandings are mine, not those of the presenters.)
Authenticity: You can’t fake it. See discussion of employee engagement below.
B Corp: John Brown was scornful of much of the talk of purpose on the grounds that anyone could have good intentions: it’s proof that counts. He praised the B Corp movement
'What I'm more interested in than purpose is proof.' @BrownBare of @dontcrywolf at #MindThePRGap2021, a B Corp ambassador.
— PR Place Insights (@PR_Place) July 14, 2021
BIA: Business Impact Assessment, the tool used to prepare for B Corp certification.
'BIA – the Businesss Impact Assessment tool – is free. Start there! You come out with a deep understanding of your business's impact. But it takes time to become verified. @BrownBare on B Corp status at #MindThePRGap2021
— PR Place Insights (@PR_Place) July 14, 2021
Biodieversity:
‘Biodiversity is where climate was five years ago’. Matt Peacock at #MindThePRGap2021 pic.twitter.com/GflAWdq4h3
— PR Place Insights (@PR_Place) July 14, 2021
Brand purpose: More than one speaker dismissed this bandwagon, though there was praise for the concept of responsible business.
'B Corp is NOT your brand. It's a framework for measurement; it's a great community of likeminded entrepreneurs who believe that profit should be in tune with the wider world; it's a great signal.' @BrownBare at #MindThePRGap2021
— PR Place Insights (@PR_Place) July 14, 2021
Corporate affairs director:
'The corporate affairs director's job is to ask the really hard questions and be an ambassador from the real world. ESG just made your licence a whole lot bigger.' Matt Peacock at #MindThePRGap2021
— PR Place Insights (@PR_Place) July 14, 2021
CSR: Few still espouse Milton Friedman’s outright dismissal of the social responsibilites of business. But for Matt Peacock, CSR is 20 years past its sell-by date. Ganga Dhanesh, speaking from the UAE, took a more positive view of CSR.
D&I or DEI: Diversity and inclusion should become diversity, equity and inclusion according to Matt Peacock.
'DEI is the new acronym: diversity, equity and inclusion. What is happening is reminiscent of where gender was ten years ago.' Matt Peacock at #MindThePRGap2021
— PR Place Insights (@PR_Place) July 14, 2021
Duty of care:
'Has Covid given organisations an increased duty of care over their employees? I think it has…' @scotty_bhoy at #MindThePRGap2021
— PR Place Insights (@PR_Place) July 14, 2021
Employee engagement: A company pretending to be one thing to the outside world would first have to fool or silence all its employees (see authenticity above). So conversations have to start internally, and employees need to be fully engaged with the organisation’s purpose.
ESG: It’s not a new concept, but it’s only recently come to the fore. Matt Peacock presents ESG and purpose as a continuum: ESG is about the harms your business can do and you need to work on these first.
'The pace of adoption of ESG in mainstream business leadership is extraordinary. It reminds me of the early adoption of the web and digital; you're either with the programme or you're in trouble.' Matt Peacock at #MindThePRGap2021
— PR Place Insights (@PR_Place) July 14, 2021
'Get your heads around ESG. It's not that complicated: it's an aggregation of multiple risks to do with how the company can harm the outside world.' Matt Peacock at #MindThePRGap2021
— PR Place Insights (@PR_Place) July 14, 2021
Hybrid and remote working:
'Only one third of UK employees have an opportunity to work remotely' @scotty_bhoy at #MindThePRGap2021. 'But for the first time in decades, labour has an advantage over the employer.'
— PR Place Insights (@PR_Place) July 14, 2021
Internal communication:
'Internal comms people acted as the glue during the pandemic.' Internal comms can help employees have a voice in the organisation. @scotty_bhoy at #MindThePRGap2021. 'Great internal comms finds the narrative that makes sense.'
— PR Place Insights (@PR_Place) July 14, 2021
Materiality: Matt Peacock recommended the Materiality Map from Sustainability Accounting Standards Board (SASB) as a framework for assessing risks that could impact a company’s profitability and reputation.
'Materiality is where a named risk is a threat to the company. Double materiality also looks at risks to the outside world.' Matt Peacock at #MindThePRGap2021
— PR Place Insights (@PR_Place) July 14, 2021
'Materiality is where a named risk is a threat to the company. Double materiality also looks at risks to the outside world.' Matt Peacock at #MindThePRGap2021
— PR Place Insights (@PR_Place) July 14, 2021
Organisational listening:
.@academykev and @jimmacnamara cited as champions of organisational listening by @gangadhanesh at #MindThePRGap2021
— PR Place Insights (@PR_Place) July 14, 2021
Philanthropy: Donations from wealthy people can do some good in the world. But our panellists were speaking about being better as judged on the triple bottom line: people, planet and profits.
'The comms plan is to encourage more businesses to seek a triple bottom line approach', says @BrownBare after a question from @AcademyKev. 'By doing things in this way you're going to have a better organisation. It's not just some philanthropic movement.' #MindThePRGap2021
— PR Place Insights (@PR_Place) July 14, 2021
Purpose:
What is purpose? @gangasdhanesh cites definitions that connect purpose to CSR. 'CSR and two-way symmetrical communication can drive employee engagement.' #MindThePRGap2021
— PR Place Insights (@PR_Place) July 14, 2021
'Purpose for a company is the reason it exists. In corporate governance terms, the word purpose appears early on: owners and directors must have a clear understanding of why the company exists.' Matt Peacock speaking at #MindThePRGap2021
— PR Place Insights (@PR_Place) July 14, 2021
Brilliant session today – looking forward to tomorrow! #MindThePRGap2021
— Suzy Giles (@suzygilesglobal) July 14, 2021