Kevin Ruck’s CIPD paper on employee voice

About the author

Richard Bailey FCIPR MPRCA is editor of our Insights, formerly PR Place. He teaches and assesses undergraduate, postgraduate and professional students.

The focus of this downloadable paper – presented by Kevin Ruck at the 2017 CIPD Applied Research Conference – is the nature of leadership communication required for effective employee voice as a core component of organisational inclusivity.

The study addresses an under-researched aspect of communicative leadership and inclusivity: senior manager communication capabilities for employee voice. It argues that dialogue is fundamental to embedding employee voice in organisations in ways that support an inclusive culture.

This requires a new understanding of leadership communication capabilities that emphasises listening and responding in authentic ways that are respected and trusted by employees.

Download paper: Employee Voice, CIPD

“Smiling but not with the eyes: authentic employee voice for inclusive organisations.” Dr. Kevin Ruck.

CIPD paper on Employee Voice

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