Is there such a thing as a social media crisis?
Speakers agreed that the idea of a social media crisis was akin to the term “PR crisis”.
The idea of the PR professional being a gatekeeper when it comes to the dissemination of information is pretty much dead.
Crisis Communication Diploma
Learn about the different levels and impacts of crises, the building and maintaining of effective plans and the purpose and importance of training. Discover how to use influencing strategies to avoid or avert a crisis.
The dangers of groupthink in a crisis – and how to avoid it
Chris Tucker argues that a lack of diverse opinions at the top table can lead to groupthink and poor management decision making in a crisis.