Using Social Media Listening (SML) to Prevent Crises
Abdulaziz Othman developed an iterative model for predictive prevention of crises for his CIPR Professional PR Diploma assignment.
Don’t hope it won’t happen and don’t be afraid of a crisis
Mike Evans of Herdwick Communications gave a speech at the PR Week Crisis Communication Conference 2022 on the most important 15 minutes of your career: a practitioner’s insight on how to handle issues and crises. Here he develops the themes discussed at the conference.
Was the Grenfell Tower fire a black swan event?
Chris Tucker, our Course Leader for the CIPR Crisis Communications Diploma, reflects on the crisis communication lessons still to be learnt as we reach the five-year anniversary of the Grenfell Tower fire just as three more tower block fires hit London on the same day.
Andrew Griffin: ‘Crisis management is all about simplicity and flexibility’
Crisis management expert Andrew Griffin discusses lessons learned from 20 years in senior advisory roles ahead of our webinar on 2 December.