Guide to change management

**UPDATED FOR 2024 – contains updated definitions and useful links**

This guide takes the mystery out of change management and change communication. It shows how these functions work hand in hand to help bring about organisational change.

You’ll learn about change management theory and practical advice on doing change impact assessments, setting out change readiness criteria, the role of key performance indicators (KPIs) and much more.

Guide to Change Management

This guide will help you to:

  • Understand the key terms and theories
  • Work out the impact of the change
  • Build a change communication strategy and plan
Thumbnail front cover Guide to Change Management

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