From book reviews to case studies we explore crisis communication to extract important lessons and best practice.
Richard Bailey's book review of Brandjack: How Your Reputation is at Risk From Brand Pirates and What To Do About It By Quentin Langley
Crisis, yes, but not a PR disaster
An article by Robert Minton-Taylor about Crisis, yes, but not a PR disaster.
These Boots are made for smoking
An article by Robert Minton-Taylor about Boots pharmacists and e-cigarette.