Don’t hope it won’t happen and don’t be afraid of a crisis
Mike Evans of Herdwick Communications gave a speech at the PR Week Crisis Communication Conference 2022 on the most important 15 minutes of your career: a practitioner’s insight on how to handle issues and crises. Here he develops the themes discussed at the conference.
Was the Grenfell Tower fire a black swan event?
Chris Tucker, our Course Leader for the CIPR Crisis Communications Diploma, reflects on the crisis communication lessons still to be learnt as we reach the five-year anniversary of the Grenfell Tower fire just as three more tower block fires hit London on the same day.
Do we have to talk to the media in a crisis?
Chris Tucker discusses media handling during a crisis, and invites you to join her for the next PR Academy Crisis Communication Hub webinar.
#50over50: Rod Cartwright
Rod Cartwright is reluctant to be defined by a single experience but our conversation inevitably turns to his work on Malaysia Airlines MH370.
Crises inside and out
Quentin Langley identified the internal turn in crisis communication planning in his 2014 book Brandjack.
How to become a crisis comms guru
The free educational resources published in memory of Michael Bland are a useful addition to a growing body of textbooks and cases in the field of crisis communication.
Ethics and the use of fear in crisis communication
Dealing with any crisis presents ethical choices to be made, argues Chris Tucker. Evoking fear is effective, but is it acceptable?
Andrew Griffin: ‘Crisis management is all about simplicity and flexibility’
Crisis management expert Andrew Griffin discusses lessons learned from 20 years in senior advisory roles ahead of our webinar on 2 December.
The importance of PR to multi-academy trusts
Leaders of multi-academy trusts should neglect PR at their own peril argues James Clarke.
From crisis to BAU: has the Covid-19 pandemic transformed communications for the better?
'I hope the pandemic will see communications professionals shift to become a more flexible, human-championing profession,' writes Alice Attwood.
Review: Crisis Communication Strategies
We review Amanda Coleman's new book on crisis communication.