About this course
Good listening leads to better performance, more healthy cultures and more responsible businesses. It is the key to improving employee engagement.
This course is designed for experienced communicators or HR practitioners. Explore what good listening means and how to put it into practice to boost engagement.
It is co-delivered by Kevin Ruck of PR Academy and Mike Pounsford of Couravel an organisation development consultant who specialises in communication and change. Mike has led listening exercises for many blue-chip clients.
The course will draw on the 2019 Who’s Listening report, co-authored by Mike, Kevin Ruck from PR Academy and Howard Krais from IABC UK&I.
FREE OFFER: If you are a communication or HR practitioner and have been furloughed or made redundant in 2020, we have ten free places. Simply use the free registration button and we will get back to you to verify everything. Please check the FAQs below for more on how the free places work.
The best tools to use for listening
Different listening approaches and when they might be used
Proven methods for analysing what employees are saying
Turning feedback into action
Getting senior managers on board
Overcoming resistance to listening
What does the course cost?
The course costs £500 plus VAT (Introductory price)
Payment is payable on booking via Eventbrite.
We have ten free places on our July course to give to communication or HR practitioners who have been furloughed or made redundant in 2020.
Select your date and book
July 2020: course opens on 20 July and runs until 20 September.